Privacy policy

Exercising your rights

Under French data protection law, you have the right to access, rectify, modify, and delete your personal data.

• By email at: dpo@foobot.io
• By mail to: Energywise, 122 rue Amelot, 75011 Paris, France
• In case of non-compliance, you have the right to file a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

Data we collect

Protecting your personal data is a priority. We only collect data necessary for the use of our services:

• Browsing information (via cookies, see our cookie policy).
• Identification data (name, email, etc.) when you use our contact forms or services.

How we use your data

Your data is used in compliance with applicable regulations to:

• Ensure the proper functioning of our services.
• Respond to your requests.
• Improve your experience on our site.
• Comply with our legal and regulatory obligations.

Data retention

Your personal data is retained only for as long as necessary for the purposes for which it is processed, then deleted or anonymized. Data related to inquiries is retained for 5 years from the date the request was processed.

GDPR rights

Under the GDPR, you have the following rights over your data:

• Right of access, rectification, and erasure.
• Right to restrict or object to processing.
• Right to data portability.

Data security

We implement all appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data.

Data processing

Any information Energywise may collect results from the voluntary registration of contact details provided by the user. Energywise commits to not sharing this data with third parties without prior authorization.

Contact

To exercise your rights or for any question about your personal data, contact us at dpo@foobot.io.