Privacy Policy

Exercising your rights

Under the French Data Protection Act of 6 January 1978, you have the right to access, rectify, modify and delete data concerning you.

In case of non-compliance, you have the right to lodge a complaint with the CNIL — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.

Data we collect

Protecting your personal data is a priority. We only collect the data needed in the course of your use of our services:

• Browsing information (via cookies, see our cookie policy).
• Identification data (name, first name, email, etc.) when you use our contact forms or our services.

How we use your data

Your data is used in compliance with regulations to:

• Ensure our services work properly.
• Respond to your requests.
• Improve your experience on our site.
• Meet our legal and regulatory obligations.

Retention period

Your personal data is kept only as long as necessary for the purposes for which it is processed, then deleted or anonymised. Data related to enquiries is kept for 5 years from the time the enquiry is handled.

GDPR rights

In accordance with the GDPR, you have the following rights over your data:

Data security

We implement all appropriate technical and organisational measures to guarantee the security, confidentiality and integrity of your personal data.

Data processing

Any information EnergyWise may gather results from the voluntary submission of contact details by the visitor. EnergyWise undertakes not to pass this data on to third parties without prior authorisation.